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Unilever and OYO launch partnership for enhanced hotel hygiene


We’re providing education for hospitality workers and products from our portfolio of trusted hygiene and sanitation brands to help OYO create a cleaner and more hygienic stay for its customers.

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Unilever is providing hygiene kits for guests and hygiene education and products for hospitality workers at select OYO properties in India, as part of the homes and hotels company’s ‘Sanitised Stays’ initiative.

With rigorous cleaning standards, minimal-touch services and enhanced credibility topping the list of customer requirements in the hospitality industry during the Covid-19 pandemic, OYO and Unilever’s partnership will first roll out in India before extending to OYO’s properties in other countries across South East Asia, Europe, the US and South America.

Selected OYO properties will provide products from our Lifebuoy, Domex (Domestos), Sunlight and Cif brands to both staff and guests, which can create a cleaner and more hygienic experience from check-in to check-out.

OYO is creating new standards for cleaning with the help of our R&D team that will include the correct use of Unilever products. Among the protocols are deep-cleaning and disinfecting high-touch zones in rooms, such as door handles, phones, light switches and all hard surfaces. Common areas, including elevators, registration desks and dining rooms, will be cleaned at least four times a day.

Alcohol-based hand gel will be made available for guests at all key entrances, exits and high-traffic areas too.

Trusted brands and education

“We are pleased to be partnering with OYO to provide our products as some parts of the world start to get back up and running,” says Nitin Paranjpe, Chief Operating Officer, Unilever.

“As we learn to adjust, hygiene and cleanliness are paramount to keeping ourselves and each other safe. Unilever is pleased to be able to help and provide OYO’s guests with some of our most trusted brands,” Nitin adds.

“With Hindustan Unilever’s long history in India, we are determined to do our part to protect lives and livelihoods, and are glad to have found a strong partner in OYO who shares this vision,” says Sanjiv Mehta, Chair and Managing Director of Hindustan Unilever.

“Through this partnership, Unilever is pleased to be able to help, through our known and trusted home and personal hygiene brands and education on their correct use. We remain committed to improving the health and wellbeing of millions across the globe and keeping our communities safe during these times,” he adds.

Ritesh Agarwal, Founder & Group CEO, OYO says: “As the world begins to travel again, we must all collectively ensure that health and safety remain the absolute priority.

“We’re pleased that by partnering with Unilever and providing their trusted products, we are able to help customers, as well as our staff, stay as safe as possible. With our committed asset owners, we are ready to host consumers across the world and we promise to give our customers the confidence to enjoy the OYO experience as we help drive higher standards in hygiene.”

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